The protocol in which IP addresses are
assigned by Internet Authorities requires that Reverse DNS Lookup zones
be maintained through one set of name servers provided by the host.
The Reverse DNS Lookup Zones are maintained on:
To manage your Reverse DNS Records (PTR), login to the Control Center at
and from the menu item SERVER click on DNS REVERSE ZONE MANAGER and then click on the ADD button.
the IP that you want to create the Reverse entry for from the drop down
and then put in the record you want to create (e.g.
SmarterMail, along with most other server
side email applications, uses the Machine IP to send email. This means
that the IP address that is listed in your TCP/IP properties in the IP
ADDRESS field is the same IP address that email comes from when you
send it from your dedicated server.
Find your machine IP and
enter in a host record that uses the same IP. If you don't have a host
record that uses your machine IP, create one so that the reverse record
matches the host record for the same IP. It can take 12 to 24 hours to
update after you save it in the Control Center.
And finally, you can go to www.dnsstuff.com and list your machine IP in the REVERSE DNS test to see if it is working correctly.